How we review and fact-check
The exact process behind our DeluxeWin guides — what we check, where it comes from, how we record it, and the limits of what a public-website review can prove.
1. We start from primary sources
For anything about the operator, we read its own public pages directly: the homepage, login, registration, forgot-password, download, promotions, slots, live casino, banking, FAQ, Terms of Use, disclaimer, fair-gaming and responsible-gaming pages, in the English, Malay and Chinese paths. Where a page loads its content from a data feed — the promotion list and the game lobbies do — we read that feed too, because the feed is what the player actually sees, and it is often more current than the page text.
For legal points we use the statute text (as reproduced from the Laws of Malaysia), court reporting by established Malaysian news outlets, and official statements such as parliamentary answers. Help lines are checked on each organisation’s own website.
2. Every fact is dated and logged
Each fact we publish is recorded in an internal source log with the URL and the date it was checked. That is why our pages say “on 15 November 2026 the feed listed…” rather than “DeluxeWin offers…”. Promotions in particular change without notice, so a date is part of the fact.
3. We report conflicts instead of picking the nicer number
Operator pages do not always agree with each other. Examples we found: the FAQ gives a MYR10 minimum withdrawal while the banking table says MYR30; general promotion terms give 28 days to meet turnover while most offers say 30; the slots page mentions “sixteen” slot options while the lobby feed listed 47 entries. When this happens we show both and suggest the cautious reading.
4. What we do not test
We do not open real-money accounts, deposit, withdraw or play for this site. So we do not report payout speed, identity-check times, live-chat response, stream quality or game results from experience, and we do not publish RTP figures the operator has not published. We did not install the operator’s APK, and we did not verify its licence claims with the regulators named. Where those questions matter, our pages say what to check yourself.
We do test our own links. Before and after publishing, we check that every affiliate button keeps its tracking code, and we open the operator’s sign-up page in a real browser — without submitting anything — to confirm the code reaches the form.
5. The editorial rating
The home review carries one score: MyKasino Review’s own editorial rating of the public website. It weighs the breadth of the game lobby and the visibility of promotion terms against unverified licence claims, payment information, the spread of the brand across several domains, and the legal position in Malaysia. It is not an average of player reviews, and we do not publish review counts.
6. Updates and corrections
When we change a fact, we change the “last checked” date on that page and update the source log. If something on the site is wrong, we will correct it; a contact address for corrections will be published on this site. See also about us, our promotions guide as an example of the approach, and the legal notes.